bdbji's Privacy Policy — Your Information, Your Rights

1 Introduction & Scope

bdbji is a secure and reliable online betting and casino platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes how bdbji collects, uses, stores, and discloses your personal information when you use our website, mobile version, and related services ("Platform").

By using our Platform, you agree to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services. This Policy applies alongside our Terms and Conditions and complements them.

2 Types of Information Collected

bdbji collects several types of information, which can be categorised as follows:

2.1 Identity & Account Information

When you register an account, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile phone number
• Your chosen username and password

2.2 Financial & Transaction Information

During deposit and withdrawal processes, we store the following information:

• Mobile banking account numbers (bKash, Nagad, Rocket)
• Transaction amount and date
• Transaction reference number
• Deposit and withdrawal history

2.3 Usage History & Activity Information

• Gaming history, betting records, and gaming activity
• Login time, session duration, and device information
• Preferred game categories and bet types
• Technical issue and customer service communication records

2.4 Technical Information

• IP address and device identification number
• Browser type and version
• Operating system information
• Page visit duration and navigation patterns

3 How Information Is Collected

bdbji collects your information through various methods. The main methods of collection are as follows:

3.1 Information You Provide Directly

When you create an account, use our services, fill out forms, or contact customer support, you provide information to us directly. This information is given voluntarily and we store it with confidentiality.

3.2 Automatically Collected Information

Some information is collected automatically while you use our Platform. This includes information collected through cookies, log files, and similar technologies. This information is used to improve the site's performance and personalise your experience.

3.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may in some cases collect information from authorised third-party services. Applicable laws are followed at all times in such cases.

4 Purpose of Using Your Information

bdbji uses your information only for specific, lawful, and transparent purposes. The purposes for which we use your information are as follows:

• Account management and user identity verification
• Processing financial transactions — deposits and withdrawals
• Providing and maintaining gaming services
• Providing welcome bonuses, cashback, and VIP benefits
• Maintaining platform security and preventing fraud
• Responsible gaming monitoring and support
• Providing customer service and resolving complaints
• Fulfilling legal obligations
• Improving platform performance and user experience
• Sending important service updates and security notifications

5 Data Storage & Security

bdbji takes industry-standard technical and organisational measures to protect your information.

5.1 Encryption & Technical Security

Our Platform uses SSL (Secure Sockets Layer) encryption technology. As a result, all information exchanged between your browser and our servers is fully encrypted. Passwords and financial information are always stored in encrypted form — never in plain readable form.

5.2 Access Controls

Your personal information can only be accessed by authorised staff, and they can only view information necessary for their work. All staff are trained on confidentiality and follow strict rules.

5.3 Data Retention Period

We retain your information for as long as it is necessary to provide our services or to fulfil legal obligations. Even after an account is closed, it may be legally required to retain certain information for a specified period in accordance with applicable laws and regulations.

6 Sharing Information with Third Parties

bdbji does not generally disclose your personal information to third parties. However, information may be shared in the following limited circumstances:

6.1 Service Providers

We work with trusted third-party service providers, such as payment processors (bKash, Nagad, Rocket) and technology infrastructure suppliers. These organisations only have access to the information necessary to carry out specific services and are bound by our strict confidentiality agreements.

6.2 Legal Requirements

We may be required to disclose necessary information in response to court orders, legal obligations, or lawful requests from government authorities.

6.3 Fraud & Security Threat Prevention

If a user is suspected of being involved in fraud, money laundering, or any other illegal activity, we reserve the right to disclose information in accordance with applicable regulations.

6.4 With Your Consent

Outside of the above cases, we do not disclose your information to any third party without your explicit consent.

7 Cookies & Tracking Technologies

The bdbji Platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

7.1 Essential Cookies

These cookies are essential for the Platform's basic functionality. They are used to maintain login sessions, carry out security verification, and confirm your identity during financial transactions.

7.2 Functional Cookies

These cookies remember your preferences and settings, such as language preferences and gaming settings. They make your experience more convenient.

7.3 Analytics Cookies

We use analytics cookies to monitor Platform performance and improve user experience. This information is collected in aggregated and anonymous form.

Most browsers give you the option to control or disable cookies. However, please note that disabling certain cookies may cause some Platform features to not work properly.

8 Your Rights

As a registered user of bdbji, you have important rights regarding your own information:

• Right of Access: You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
• Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your personal information be deleted, unless it is required to be retained for legal or contractual reasons.
• Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
• Right to Object: You have the right to object to marketing communications or profiling.
• Right to Data Portability: You can receive your information in a structured, commonly used format.

To exercise these rights, please contact our customer service team. We will process your request within a reasonable time.

9 Protection of Minors

bdbji is a platform operated exclusively for persons aged 21 or over. We do not knowingly collect any information from minors (persons under the age of 21).

Age verification is mandatory during the registration process. If we become aware that a minor has created an account on our Platform, that account will be closed immediately and all related information will be deleted.

10 Privacy Policy Changes

bdbji reserves the right to amend or update this Privacy Policy as needed. Changes will be communicated to you in the following ways:

• The updated policy will be published on this page with the date of the update
• For significant changes, a notification will be sent to your registered email
• A notification may be displayed when you log in to the Platform

If you continue to use our Platform after updated policy has been published, this will be taken as your consent to the new policy. We therefore recommend checking this page regularly.

11 Contact & Complaints

Please contact us with any questions, concerns, or to exercise your rights regarding your information under this Privacy Policy. Our customer service team is ready to assist in both Bengali and English.